Shipping Policy
At Faith & Flow, we want you to receive your orders with joy and care. This Shipping Policy explains how we process, handle, and deliver your purchases.
Order Processing Time
Orders are processed within 3-5 business days after payment is confirmed. During busy seasons or holidays, processing may take longer. We appreciate your patience and understanding.
Shipping Methods & Delivery Times
We use trusted carriers to deliver your orders safely:
- Standard Shipping: 7-14 business days (domestic)
- International Shipping: 14-30 business days, depending on destination and customs
Shipping Costs
Shipping costs are calculated at checkout based on weight, size, and destination. Occasionally, promotional free shipping offers may apply; check our website or emails for current deals.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can use this to follow your package’s journey until it arrives at your door.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, and taxes levied by the destination country. These charges are the customer’s responsibility and are not included in shipping costs.
Shipping Issues
If your package is lost, delayed, or damaged during shipping, please contact us promptly at help@faithandflow.shop. We will work with the carrier to resolve the issue and keep you updated.
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by customers.