Privacy Policy
Last updated: July 17, 2025
At Faith & Flow, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, sign up for our emails, or interact with us in any way. By using this site, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information:
- Name and email address (when signing up for our newsletter or free resources)
- Shipping and billing addresses (during checkout)
- Payment details (processed securely via SureCart or Shopify; we do not store card numbers)
- IP address, browser type, and pages visited (via cookies and analytics tools like Google Analytics)
We collect this data to provide services, improve your experience, and comply with legal obligations.
2. How We Use Your Information
We use the information we collect to:
- Fulfill orders and deliver your products
- Send you important updates about your purchase or account
- Provide customer support
- Send newsletters and promotional emails (only with your consent)
- Improve our website and user experience through analytics
3. How We Share Your Information
We do not sell your information. We may share it with trusted third-party services to process payments, manage emails, or improve functionality, including:
- SureCart (for digital product checkout)
- Shopify (for physical product orders)
- Google Analytics (to analyze site behavior)
- MailerLite or ConvertKit (for newsletters and email series)
These services are GDPR-compliant and only use your data to help us serve you better.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to recognize you on future visits and personalize your experience. Cookies help us:
- Remember items in your cart
- Understand which content is most helpful
- Analyze website traffic
You can disable cookies in your browser settings, but this may affect your site experience.
5. Your Data Rights
Depending on your location, you may have the right to:
- Access the data we store about you
- Request correction or deletion of your data
- Withdraw consent to email communications
- File a complaint with a data protection authority
To make any of these requests, please contact us at: help@faithandflow.shop
6. Protecting Your Information
We implement secure technology to keep your data safe, including SSL encryption, secure payment processing, and limited access to customer records. While no system is 100% foolproof, we take your privacy seriously and strive to protect your information.
7. Email Communications
You may receive emails from us if you opt in through our forms or make a purchase. You can unsubscribe anytime by clicking the link at the bottom of our emails. We never spam or sell your contact details.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. When we do, we will update the “Last updated” date above. Your continued use of the site means you accept the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please email us at:
help@faithandflow.shop
Faith & Flow is committed to protecting your personal information and honoring your trust in us.